The term "Knowledgebank" or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.
- » The content of the pages of this website is for your general information and use only.
- » Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
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- » From time to time, this website may also include links to other websites. They do not signify that we endorse the website. We have no responsibility for the content of the linked website.
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Delivery will be made to the address specified by you. Please note that our standard delivery of products is island wide (Within Sri Lanka). Our courier will make all deliveries to you. We do our best to secure delivery within 1 Day Within Colombo & Greater Colombo premises whilst it would take upto 2/3 working days for the package to be delivered to outstation areas. However deliveries that need to be delivered during the weekend we will do it (on prior notice) of the date your order. The cost of delivery will depend on the number of items purchased by you. If you wish to change the delivery please give us no less than 24hour notice prior to delivery.
On delivery you will be required to sign a proof of delivery which shall be conclusive evidence that you have received your order.
Expected Delivery Best Practices
The following are a few 'best practices' we recommend to be followed when placing orders with knowledgebank.lk in order to experience a smoother online shopping experience.
The order will be dispatched once the address, contact number and products to be delivered are confirmed. Alterations made to the delivery address on the day of delivery would reschedule the package to be delivered on the next working day.
A courier person would contact you to make the delivery. Please ensure that the given number is reachable as the courier may need directions if unable to find the delivery location. If the recipient is unreachable during a specific time, please ensure that an alternative number is provided to avoid any hassle.
For 'cash on delivery' orders, we would appreciate if the exact payment amount could be prepared in advance so that the courier would not encounter any delays.
If the client wish to return the ordered product upon delivery, please note that the client would be required to pay the delivery fee, given that the delivered item is non-defective and accurately described on our website.
This disclaimer governs your use of our website; by using our website, you accept this disclaimer in full. If you disagree with any part of this disclaimer, you must not use our website.
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